what are the responsibilities as a call centre execuitive
when we talk to the customer ?
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Tell me something about your hometown.
37 Answers Aagna Global Solutions, Aegis, Allsec Technologies, Amazon, Axis Bank, HGS, IBM, ICICI, TCS, Wipro, WNS,
What is the formula for calculating talk time? Give the difference between AHT & TALK TIME?
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starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
What about your strength and weaknesses?
What have you done to promote great customer service?
what is the defference between call centre and bpo???
4 Answers Bank Of America, DELL, IBM, SOFT,
tell about yourself
10 Answers IBM, iSpace, Logix, Vodafone, Wipro,
tell me about your native place
2 Answers Accenture, HCL, HP, MNC, Spanco, TCS, Wipro,
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
What is your favorite color? : bpo
how you handle the angry customer?