What Are The Knowledge And Experience Required For Operations Manager?

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if we are service provider or vendor for any company and if a customer is very angry about any complaints from our side and not in mood to listen anything , so how to handle such situation as a customer sales executive or as a manager

1 Answers   KPO,

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Describe a time you had to provide training or coaching to different staff members on the same tasks?

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What steps you took to establish rapport with a new staff member?

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What Are The Abilities Of Operations Manager?

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What do you know about managing budgets?

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How might an operations manager be involved with individual employees?

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List Some Skills Needed To Handle A Difficult Employee?

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How To Observe, Receive And Otherwise Obtain Information From All Relevant Sources?

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When you had to explain some new procedures to your co-workers for quality service delivery.

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What is the aim of operations manager?

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I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.

0 Answers   D-Mart,

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