what is the full form of CQ? and what do you understand by a CQ percentage??

4 Answers   IBM, Just Dial, Magus Customer Dialog,

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I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.

7 Answers   BPO, DELL, HCL, HP, Serco, Sutherland, Wipro,

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# What, according to you, is the most important requisite of a call-centre executive

0 Answers  

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Why do you think that we will appoint you?

30 Answers   Aegis, BPO, Cognizant, CSS, CTS, DELL, HCL, IBM, Infosys,

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6. When a customer has a problem, shows a sincere interest in solving it

0 Answers   Aegis, Infosys,

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what are the qualities required if i want to join a call center as quality analyst

5 Answers  

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why are you living privious job

5 Answers   FIC, FirstSource,

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What is Shrinkage and its formula

2 Answers   Aegis, AGIS, HCL, Mphasis,

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Complete the story ? "Last night i was passing through a graveyard ..... or "Last night i was passing through a street .... complete the story.......

7 Answers   Convergys,

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IF U ASKED TO VISIT FOREIGN WHERE DO U LOVE TO GO AND WHY

3 Answers   GE,

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Being as a Team Leader why you are not looking for same kind of position instead why are you looking for associate level of job?

1 Answers   Infosys, Ocwen, Owens Corning,

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why you want to leave your company .and why cannot you clear the ijp (internal job posting)

0 Answers   WNS,

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