hello plz tell me how prepare call center int.

0 Answers   BPO, Genpact,

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how can i join the call centre

2 Answers  

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Which is your favorate festival

12 Answers   IBM, Intelenet,

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Could anybody tell me ..... Does genpact has non-voice techsupport? What is the selection procedure for GENPACT techsupport fresher? Which companies have non-voice techsupport?

0 Answers  

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IF U GET ONE MILLION DOLLAR HOW DID U SPENT.

14 Answers   GE, Intelenet, Sutherland, Zensar,

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sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?

1 Answers   Wipro,

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Is any body know how to repair pel softs ELAN Laptop which i recently purchased company not giving service any know how to refurbish cheap chineese Laptop

5 Answers  

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What will you use in your work?

2 Answers   Mobinil,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

0 Answers   AON, Genpact,

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how do you feel about those who bend the rules or take a casual attitude about procedure?

1 Answers   Jobstreet,

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How face the Bpo interview please tell me

0 Answers   BPO, Cogent E Services, Sitel,

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