How to deal with the difficult customer?
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In a computer tape library there are two racks with 40 tapes per rack.In a given day 30 tapes are in use . What fraction remains in the rack?
How do you deal with the question you don’t know the answer that customer asked?
what is bulk message?
i went to attend interview for dell.that is for customer care.n they asked y u want to join dell.i couldnt give the ans.so what ans should i give them.
What is the full form of TATA -AIG?
why you want to join Airtel customer care
I was asked what do I prefer, inbound or outbound? What is better, to choose between the two or to say, any of which? Why?
anxiety (a)uneasiness (b) grief (c)interest (d)eagerness
how to calculate AHT
bangalore traffic for 5 mins
5 Answers Aegis, DELL, HGS, Infosys, Medi Assist,
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
How do you ensure that your departments goals are in line with the overall company goals?