Answer / jimmy123465

There is no word as 'Call Senter'.
The correct word is 'Call Center'.

A call centre or call center is a centralised office used
for the purpose of receiving or transmitting a large volume
of requests by telephone. An inbound call centre is operated
by a company to administer incoming product support or
information inquiries from consumers. Outbound call centers
are operated for telemarketing, solicitation of charitable
or political donations and debt collection. In addition to a
call centre, collective handling of letter, fax, live chat,
and e-mail at one location is known as a contact centre.

A call centre is operated through an extensive open
workspace for call centre agents, with work stations that
include a computer for each agent, a telephone set/headset
connected to a telecom switch, and one or more supervisor
stations. It can be independently operated or networked with
additional centres, often linked to a corporate computer
network, including mainframes, microcomputers and LANs.
Increasingly, the voice and data pathways into the centre
are linked through a set of new technologies called computer
telephony integration (CTI).

A contact centre, also known as customer interaction centre
is a central point of any organization from which all
customer contacts are managed. Through contact centres,
valuable information about company are routed to appropriate
people, contacts to be tracked and data to be gathered. It
is generally a part of company’s customer relationship
management (CRM). Today, customers contact companies by
telephone, email, oline chat, fax, and instant message.

Answer / bpm123

"Call center" is a phrase and not a word.

Whatb is Bpo? What is Call centre? What is Telemarketing?

0 Answers   Infovision,

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What are your planning in next role?

0 Answers   Mercer,

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About Child Lobour

0 Answers   Genpact, HCC,

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you have a technical ability like (b.tech) why u intrested in bpo

2 Answers   Call Centre, TransWorks,

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What is Smart Work and Hard Work ?

0 Answers   HSBC,

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what is the answer on all of the questions in the ordinate that is usually used in call center as their part of the application process, im sorry but you know im having difficulties with that ordinate or they usually call it phone speak.

1 Answers  

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please describe your interest in banking and the skills and aptitudes that you feel qualify you for a position with the bank.

1 Answers   Banking, Central Bank of India, First Midwest Bank, HDFC, TCF Bank,

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what are you doing in 2 years after your graduation?

2 Answers   Swift Solutions,

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what are the responsibilities of a quality analyst in call center

0 Answers  

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i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me

0 Answers   Wipro,

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women in politics

0 Answers   Amazon,

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Explain how you would be an asset to the organization.

2 Answers   TELUS,

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