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What is customer care?
- 9 Answers
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- HSBC, TATA, I also Faced
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Answer / kashyap.g
The 2 words itself describes as Customer Care.Each company
has different versions of exposing the word Customer
Care,wherein end of the day all the ways end up at customer
satisfaction.Customer Care is a very thin lane raher a silk
route in between the company and customer.The image of the
company according to customers view is absolutly on
customer care.Its very easy to sell a product or give
assistance.It all based on the outstanding service hat CC
provides to the customer,which would retain the customer
for ever.Hence before I conclude I would like to drop a not
that a company without customr care is equal to a country
without ethical values and Constitution.Thank You
| Is This Answer Correct ? | 9 Yes | 0 No |
Answer / nilesh dongardive
customer care is a station where a customer receives
solution on their`s problem. in customer care we have to
provide good service to the customer with great honour n
respect. we have to talk with our customer very frank n
withoue mumbleing the words. coz customer is our guest for
that time, n we have to win our guest in that short time.
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / anjaliusha
customer service is a set actions which will enhance the
satisfaction levels of a customer, without a proper and
cordial customer serveice we cannot gain the loyalty of
customer, it makes the customer feel he is most respected
inturn the same customer will also act as a very good and
efficient customer t our business.
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / farzaneh
customer care is the most important factor for success in
our business.In the first step we should have enough
attention to customer needs.in second step we should review
the problem on the phon or in-person for cusomer.
Then we should communicate clearly and concisely with
pointing to main problem and best solution for that.
In all time we should speak with complete respect.
finaly we ask for any question and thanking from customer.
| Is This Answer Correct ? | 3 Yes | 1 No |
Answer / raj jagga
A place where customer calls to get his/her problems solved
or to get the answers of quarries is called customer care.
for example microsoft,IBM have customer care to keep in
touch with their customers and to solve problems.
| Is This Answer Correct ? | 3 Yes | 2 No |
Answer / guest
It is the service provided to the customer before and
after selling of products
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / rishi mohan
customer care is the place where we slove the customer problem
and give full satisfaction his problem .
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / shashank chauhan
customer care is that place where we solve the problems of our customers. n give them proper satisfaction abt that quarry wht they ask.n solve problem at any cost.
| Is This Answer Correct ? | 0 Yes | 1 No |
customer care is the hube between cce and customer. because
customer need a help and the cce give the help to the
customer so i think customer care is very imortant pare of
the socity.
| Is This Answer Correct ? | 0 Yes | 4 No |
what dind of things wrong with you
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