actually what is done at call centers..
Answers were Sorted based on User's Feedback
Answer / a.h.r mizoram
Call centers can provide the better services to the customer by providing the solutions to the customer queries.
And also useful for improving the customer relationships through the special offers.
Is This Answer Correct ? | 15 Yes | 2 No |
call center provides service to their coustmer for solve
their problem
Is This Answer Correct ? | 7 Yes | 0 No |
Answer / ashish jangid
Call center is a palace where we receive costumer's call and
give solution of customer's problem and In Outbound we call
to customer and promote products.
Is This Answer Correct ? | 7 Yes | 2 No |
Answer / madhesh
Call centers are providing voice support services to the
customer's. like inbound customer service, outbound
telemarketing,and IVR Services..
Is This Answer Correct ? | 5 Yes | 0 No |
Answer / sonali srivastava
A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail
Is This Answer Correct ? | 0 Yes | 0 No |
I want to work in a call centre, but in the phone interview they asked abt the question of why do u want to work in the call centre and why not other's jobs. then wht i had to tel to them? only call centre as well as others jon if get oppurtunity corect or not
8 Answers HSBC, Intelenet, Satyam,
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3 Answers Call Centre, Pfizer,