actually what is done at call centers..
Answers were Sorted based on User's Feedback
Answer / a.h.r mizoram
Call centers can provide the better services to the customer by providing the solutions to the customer queries.
And also useful for improving the customer relationships through the special offers.
| Is This Answer Correct ? | 15 Yes | 2 No |
call center provides service to their coustmer for solve
their problem
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / ashish jangid
Call center is a palace where we receive costumer's call and
give solution of customer's problem and In Outbound we call
to customer and promote products.
| Is This Answer Correct ? | 7 Yes | 2 No |
Answer / madhesh
Call centers are providing voice support services to the
customer's. like inbound customer service, outbound
telemarketing,and IVR Services..
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / sonali srivastava
A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail
| Is This Answer Correct ? | 0 Yes | 0 No |
What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
1)when can you join us 2)will you accept a lower position for the time being 3)how long do you want to stay with us 4)are you a leader or a follower
WHAT WAS UR FAVOURITE PASTTIME IN UR SCHOOL TIME?
7 Answers Convergys, Expert Serv, TCS,
Wht quality you need in call centre?
Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all
MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D
In which year you completed your PG
Why do you want Join genpact ?
What would you do, If you get the post of H.R in two months?
Hi I am working as a tech officer in a BPO. We ahve an IJP for HR SPOC...can u tell me wat type of questions will they ask in the interview?
What is your edge among others who are applying here?
how do you describe yourself as a person?
8 Answers HSBC, Keane India Ltd, Microland, MOL, NIIT, Wipro, Zensar,
Call Centre AllOther (2477)