actually what is done at call centers..
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Answer Posted / a.h.r mizoram
Call centers can provide the better services to the customer by providing the solutions to the customer queries.
And also useful for improving the customer relationships through the special offers.
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Do you like multi-tasking or you prefer to tackle one problem at a time?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
What according to you is a job like at a call center?
An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....
What according to you,is the most important requisite of a call centre executive?
What do you know about the centre/company/role?
what kind of questions based on computer may be asked in an interview in BPO's?
How can you relate call centers to bpo?
What’s your area of opportunity?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Discuss your weaknesses and how do you plan to overcome it
What is your experience in Client Management ? Types of Client Interaction ?
2. The physical facilities are visually appealing
8. Provide their services at the time they promise to do so
is computer knowledge is must to work for bpos????????//
