actually what is done at call centers..
Answer Posted / sonali srivastava
A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail
| Is This Answer Correct ? | 0 Yes | 0 No |
Post New Answer View All Answers
Would you take up this job if we offered it to you?
How describe our city(banglore) in a topic round during the interview time?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
why you want this job (specially when you go for first interview and changing the industries)
MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me
Describe a situation in which you inspired trust and respect in your team.
1. Has modern looking equipment
why you leave teaching? and why you want to join BPO?
How to deal with customers who deny paying for service/product?
What is a virtual call center?
why you are join as a quality analyist ?
What are your Strengths & What are your Weaknesses ?
How to deal with unreasonable customer demands?