wHAT IS A CALL CENTER
- 9 Answers
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- BPO, Wipro, Zenta, I also Faced
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Answers were Sorted based on User's Feedback
Answer / debi archana dhal
In my view call senter is a centralised office of a
company.Where the customer care executive can solve the
customers problem easily by making an autgoing call or
answers service.Call center ia 24*7 helpline where the
customer query is solved by making a call.It is a basically
link between the customers and the company.The main motive
of bpo\callcenter is customer satisfaction. I think this is
a wonderful service for us.
| Is This Answer Correct ? | 78 Yes | 5 No |
Answer / brijesh
call center is the place where we received the call from
the customers & give the solutions of their problems &
where we make the call to the customrs & sale the product
of the company this place is known as CALL CENTER.
Brijesh Gusani [ Hr.Head ]
Contact for more answers...
+91-7567167809
| Is This Answer Correct ? | 23 Yes | 6 No |
Answer / ajar sarmal
bpo means business process outsourcesing where we call our
coustmer to tell our product.
| Is This Answer Correct ? | 9 Yes | 4 No |
Answer / guest
bpo means business process out sourcing
it is a costumer providing service
| Is This Answer Correct ? | 5 Yes | 2 No |
Answer / dewanshu tikkiwal
WHERE THE PEOPLE R UNGAGED ON TELEPHONE 24*7 TIME.
| Is This Answer Correct ? | 9 Yes | 9 No |
Answer / anil kumar
ITS A TELEPHONIC WAY TO GIVE INFORMATION TO THE SUBSCRIBER.
| Is This Answer Correct ? | 2 Yes | 2 No |
Answer / pulkit mishra 8305472720
CALL CENTRE IS A CENTRALIZED PLACE OF OUT SOURCING OF ANY
BUSSINESS AND TO HELP THE COSTOMER TO SOLVING HIS PROBLEM
RELATED TO THE SERVICE HE IS USING OF THAT COMPANY...
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / antony
A call center is a physical place where customer and other
telephone calls are handled by an organization, usually
with some amount of computer automation.
| Is This Answer Correct ? | 1 Yes | 2 No |
Answer / suman
call center is the place where you can exlore yourself with
many people and can build our communication skills strong
and it is the industry boom to earn money and provides
ample opptunity for us.
| Is This Answer Correct ? | 1 Yes | 7 No |
what do you expect from the company if you get hired?
18 Answers Amazon, ClientLogic, IBM, Staples, TCS,
when i be the in front of intervier then i always get fear even i know all answers. So can anybody give me sugestion how to tackle this problem?
what can you contribute in this company
what are your long and short term career goal
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
explain about the validations and in your project where did u used the validations?
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
Why should we hire you?
38 Answers Amex, Centax, Convergys, DELL, IBM, TeleTech, Zain Group,
who was your favorite manager
Do you consider yourself successful?
Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.
0 Answers Reliance Digital, Tech Mahindra,
For which process u are coming... I'm bpo like convergys
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