What is the difference between ERP and CRM

Question Posted / sunil kumar pedavally

1 Answers
4231 Views
eSoft, I also Faced
E-Mail Answers

What is the difference between ERP and CRM..

Answer / meeran lebbai

ERP stands for Enterprise resource planning which is an
integrated computer-based system used to manage internal &
external resources including tangible assets, financial
resources, materials, and human resources.
CRM stands for Customer relationship management which is a
broadly recognized, widely-implemented strategy for
managing and nurturing a company’s interactions with
clients and sales prospects. It involves using technology
to organize, automate, and synchronize business processes—
principally sales activities, but also those for marketing,
customer service, and technical support.

Is This Answer Correct ?

7 Yes

0 No

Post New Answer

More Business Management AllOther Interview Questions

WHAT IS THE DIFFERENCE BETWEEN CEO,MD AND CHAIRMAN

0 Answers

write a short note on inspection and supervision report and their uses

0 Answers

If you are working in a Super market, what techniques / tools you will use in data collection. How are you going to analysis the data and make references? How will you apply your market research to improve sales and win over customers?

0 Answers

reqyured sale tax pattern

0 Answers

How get the c form for my company

0 Answers

Over the past year, how have you kept on top of the multiple activities going on within your area of responsibility?

0 Answers John Clark Motor Group,

what is stock exchange?

0 Answers Nabard, SEBI,

Explain the meaning and discuss the importance of motivation in a teamwork context

0 Answers

How would you compare Dell to Wal-mart