What is the difference between ERP and CRM



What is the difference between ERP and CRM..

Answer / meeran lebbai

ERP stands for Enterprise resource planning which is an
integrated computer-based system used to manage internal &
external resources including tangible assets, financial
resources, materials, and human resources.
CRM stands for Customer relationship management which is a
broadly recognized, widely-implemented strategy for
managing and nurturing a company’s interactions with
clients and sales prospects. It involves using technology
to organize, automate, and synchronize business processes—
principally sales activities, but also those for marketing,
customer service, and technical support.

Is This Answer Correct ?    7 Yes 0 No

Post New Answer

More Business Management AllOther Interview Questions

what do you mean by Procurement?

3 Answers  


I heard about online data entry job and is this job safe, legal to do at home. How I will find a good online job to do at home ?

0 Answers  


Software for managing jewelers?

0 Answers   Ilion,


Is outsourcing of computer can be called as bpo?

0 Answers   Spanco,


WHY COMPANY TAKES ON ROLLS TO OFF ROLE EMPLOYEE

0 Answers  






What Is Work-Flow in SAP

0 Answers   GMR, IBM,


What's the difference between a Persona and a Market Segment?

0 Answers   Google,


What are supportive arguments you will raise favoring capitalist economy?

0 Answers  


I was working for a major Bank for five (5) yrs. in NYC as a opertional manager and was sent to India several times to train staff at new location. I fell in love with a member of the staff in India and resigned from my postion in NYC. I have been in India since April,2011 and will be returning in January, 2011 with my partner. What reason do I give for living in India for 10 months with no job?

1 Answers   Bank Of America,


career and its importance?

0 Answers  


What is the difference between Bank rate and Repo rate?

0 Answers   Bank Of India,


Why do you want to work here?

0 Answers   HCL,


Categories
  • Business Administration Interview Questions Business Administration (517)
  • Marketing Sales Interview Questions Marketing Sales (1279)
  • Banking Finance Interview Questions Banking Finance (3208)
  • Human Resources Interview Questions Human Resources (745)
  • Personnel Management Interview Questions Personnel Management (68)
  • Hotel Management Interview Questions Hotel Management (29)
  • Industrial Management Interview Questions Industrial Management (113)
  • Infrastructure Management Interview Questions Infrastructure Management (14)
  • IT Management Interview Questions IT Management (97)
  • Supply Chain Management Interview Questions Supply Chain Management (16)
  • Operations Management Interview Questions Operations Management (39)
  • Funding Interview Questions Funding (79)
  • Insurance Interview Questions Insurance (494)
  • Waste Management Interview Questions Waste Management (1)
  • Labor Management Interview Questions Labor Management (48)
  • Non Technical Interview Questions Non Technical (73)
  • Business Management AllOther Interview Questions Business Management AllOther (546)