What are some of the basic steps taken while troubleshooting blue screen error

Categories >> Software >> Networking >> Networking AllOther
Suggest New Category

What are some of the basic steps taken while
troubleshooting blue screen errors in win xp?

Question Posted / komal gupta

11 Answers
18111 Views
DELL, Wipro, I also Faced
E-Mail Answers

Answers were Sorted based on User's Feedback

What are some of the basic steps taken while troubleshooting blue screen errors in win xp?..

Answer / arun

1. Change the physical memory dumping settings in advanced
tab in system property .
2. check the your computer Hardware hard disk, RAM, motherboard.

Is This Answer Correct ?

15 Yes

3 No

What are some of the basic steps taken while troubleshooting blue screen errors in win xp?..

Answer / jitesh

Blue screen error gernally occurs due to hard disk problem,
we can rectify this error my reinsert the bus cable from HD
to mother board,if prolem still persisting use this disk on
onather computer as secondary disk then scan whole disk
from appropiate antivirus then again fit it to target
system,it can work..

Is This Answer Correct ?

16 Yes

4 No

What are some of the basic steps taken while troubleshooting blue screen errors in win xp?..

Answer / raza

Appearance of blue screen is known as B.S.O.D...blue screen
of death.when u see a blue screen it means No POST have been
done.POST stands for power on self test and this issue
occurs due to corruption of files in operatinn system.you
need to press F8 when to c the blue screen so that OS starts
in safe mode.

Is This Answer Correct ?

16 Yes

5 No

What are some of the basic steps taken while troubleshooting blue screen errors in win xp?..

Answer / soumya bhattacharyya

The blue screen error may occure due to Operating system
problem and also hardware prblems. So in order to resolve
this you can restart the system in safe mode and check
whether its working or not. Then you can remove your RAM
and clean it and put again(if possible on the other slot).
Also you can disconnect the data cable from hard disk and
motherboard and try to turn on the system again. IF it does
not work then you need to repaire your Operating system.

Is This Answer Correct ?

8 Yes

0 No

What are some of the basic steps taken while troubleshooting blue screen errors in win xp?..

Answer / nithin.gopi

1)Take the RAM out-->wipe/clean-->again insert on
motherboard.
2)Check the drivers
3)Check for virus

Is This Answer Correct ?

13 Yes

6 No

What are some of the basic steps taken while troubleshooting blue screen errors in win xp?..

Answer / aprameyan

If you get Blue screen , Boot with operating system cd ,
and in the frist option you have R to Repair select the
option and go to console mode and run chkdsk for windows
installed drive .

Is This Answer Correct ?

3 Yes

0 No

What are some of the basic steps taken while troubleshooting blue screen errors in win xp?..

Answer / ajij shaikh

why this happens is not the question u will find it on
internet However basic troubleshooting steps for this are

1]if u installed new hardware and since then u r facing the
issue remove the hardware and replace with older or good 1
like ram and hard drive.

2]if u have installed any software and since then u r
facing the issue go to safe mode by pressing f8 key when
system restarts(u can find how to go to safe mode on
internet)and remove the software from add/remove programs.

3]try with last known good configuration utility by
pressing F8 as u did earlier in safe mode still not working
contact computer vender as it might be the issue with RAM
or hard drive.

4] if u can change RAM change it with good one check it

5] if u can change the hard drive(hdd) change it and try to
to install Operating system as well with other softwares

If still not working reach computer manufacturer.