ERP CRM Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

SAP (20302)
PeopleSoft (1131)
CRM General (62)
Siebel (442)

ERP CRM Interview Questions

Questions Answers Views Company eMail

How will you create a Contact in Siebel?

2 7442

In a flow, when a Customer has called for enquiring about some product. He does not have any Service tag, Order # or SR#. In this case what kind of Activity will be created and how will the agent proceed with the Activity.

Cap Gemini,

1915

When querying for a data in Siebel, what kind of operators can we use?

Cap Gemini,

2 7106

What are the different elements in Siebel?

Cap Gemini,

1 5436

What is the difference between the MVG applet and List applet? What is the relationship they have?

IBM,

1 6002

If you have been given 2 responsibilities say ‘Account Executive’ and ‘Manager’? Is it possible for you to change the Responsibility? And if so where will you change the Responsibility?

IBM,

3 6796

Where will you see the Customer/Order details in Siebel?

IBM,

1979

What are the different levels of visibility available and what are those?

IBM,

5 11614

If a team is handled by one manager, he will be able to see his team’s activities. And suddenly if the manager is changed, will the new manager be able to see the team members activities or not.

IBM,

1 4750

What is PDQ’s? If you have created a PDQ and if someone else is logging into Siebel with his ID, then will he be able to see the PDQ which you have saved? Will the Admin will be able to see all the PDQ’s.

IBM,

1 12246

What are the test cases which you will be writing provided the scenario is in an Accounts tab, there are three different status like ‘Open’, ‘Active’ and ‘Pending’. Every night a nightly job will be running and the Accounts which are in ‘Open’ status will be changed to ‘Active’ after the job runs. The user does not have the privilege to change the Status from ‘Open’ to ‘Active’, only privilege he has is to change to ‘Pending’ status.

IBM,

3 7147

What are the different applets available in Siebel?

IBM,

5 22977

Explain the flow which you follow in your Siebel application

IBM,

4 7552

In Siebel after you Generate a Bill, how will you come to know that whether a Bill is been sent to the customer or not.

IBM,

1 4348

What is bounded and unbounded pick list?

IBM,

3 7063

Un-Answered Questions { ERP CRM }

How to display or know if the value entered contains records or not?

1041

What is a ‘bom’?

1067

What is line item display? : fi- general ledger accounting

1052

explain the personalization tab within a role?

1383

Is it possible to copy texts from sales order header to billing document header?

1094

How to prepare an organization for erp implementation?

962

What is the number of configured currencies per company code?

962

Maximum batch size of data loader?

495

Can you explain the Marketing Life cycle in CRM?

670

How stock is being transferred from one plant to another plant?

1089

9. Any three major issues faced in the support project? what kind of issues they were

4396

How to insert symbols in smart form?

989

What are the options available while performing revaluation in an actual costing run?

1031

What are lightning events ? Where do you use them ?

496

What is account based profitability analysis? : cost center accounting

1115

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