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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
2217Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
2424Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
2176Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.
1 2537Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
2830Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
2299Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
1960Post New Call Centre AllOther Questions
hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them
How you would be an asset to this organization?
What is the biggest challenge you have faced in work in the past 12 months?
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
what about your dedication?
what would a system restore do?technically what would it do
Define Customer Service & Why is Customer Service important ?
Why Accenture? What do you know about Accenture?
What questions are asked at the Data Processing Unit?
3. Employees at appear professionally dressed
tel me sumdin abt kolkata?
Do you get along well with co-workers?
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
Had you thought of leaving your present position before? If yes, what do you think held you there
Discuss the most stressful situation you came across in your previous job.
