what is the difference between technical support and
customer care in call center
Answer Posted / gayathri
the techi suport mainly deals with hardware problems .and
customer care mainly deals with solving the quries of the
customers which maybe like product
billing,banking,insurance.
| Is This Answer Correct ? | 67 Yes | 5 No |
Post New Answer View All Answers
I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
How would you teach an old lady to fix her dwindling internet connection?
what is the importance of quality and quality analyst in call center
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?
Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.
What is the biggest challenge you have faced in work in the past 12 months?
How good are you with computer skills? : bpo
sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us
Have you ever worked in a call center before? If so, how long did you work there?
what are some aspects of your present or most recent position that you dislike?
Why you left your previous company or why you want top leave your current company.
Do you think that you’ll like this job?
What is your biggest achievement? Can you give me an example of ?