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why are you inted in call center job
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Answer Posted / biswajit biswas
Outsourcing is a service which involves contracting of the
operations and resposibilities of certain business functions
or processes to a third party service provider. Outsourcing
typically categorised into Back office Outsourcing - which
involves internal business functions such as Finance and
accounting, Human Resources etc. And Front Office
outsourcing which includes Customer Related Services such as
Contact Centre Services.
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