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why are you inted in call center job
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Answer Posted / biswajit biswas
Outsourcing is a service which involves contracting of the
operations and resposibilities of certain business functions
or processes to a third party service provider. Outsourcing
typically categorised into Back office Outsourcing - which
involves internal business functions such as Finance and
accounting, Human Resources etc. And Front Office
outsourcing which includes Customer Related Services such as
Contact Centre Services.
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what are the responsibilities as a call centre execuitive when we talk to the customer ?
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
1.6. Tell me something about your happiest day of your life.
I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help
How to deal with the customer having a language barrier?
How would you relate your key competencies to this position?
i want to know the genral questions in interviews if any body knows pls help me
Will you be happy to re-locate, if required?
please mail me the questions which are asked at the time of interviews in the call center
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
Extra initiative by u in your current organization other than your KRA (Routine work)
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
