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what is the difference between technical support and
customer care in call center
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Answer Posted / bobby
Providing solutions for quires regarding technical issue.
Providing resolution for general questions and product
information.
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hey.. what do you know about HSBC??
Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?
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How will you manage agents who are more tenured in the organisation and are elder to you ?
What are your advantages as a newbie?
which type questions ask me in call centerin tatasky?
Please outline and describe your current targets and KPIs How do you ensure you achieve these?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
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What are your greatest achievements so far?
hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute
Are you a good team player?
