what is the difference between technical support and
customer care in call center

Answer Posted / ramesh kumar

The tech Suport mainly work with hardware & network
problems, but customer care mainly solving the customer
quries as well as they have to resolved any type of quires
for the organization.

Is This Answer Correct ?    16 Yes 7 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

How would you handle negative feedback from angry clients?

741


What was your reason for leaving?

1468


HOW you spend the last day? how you spend the last Birthday.

1792


name useful online tools that can be used for better customer service

748


what tune did elvis preasly arrive on sage to in las vagas

2113






tell me about your college life?

2888


Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

753


how you spend your yestarday

2142


What are the critical attributes of a call center executive?

723


When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer

5413


SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)

2100


Ar caller aptitude questions

4081


Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

1599


What Should be the role of GOVT in making a city into a metro city ?

1881


why you want to be a quality analysts

2202