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why bpo
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Answer Posted / girish.m
why bpo?.... means during the recession period also bpo
providing the job oppurtunity for the fresher, which gives
us an experience where we come across different customers
needs and which gives us job satisfaction
| Is This Answer Correct ? | 26 Yes | 10 No |
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What would you do if the customer says that it took you long to resolve an issue?
Why do you want to work in a call center?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
why you are opting BPO jobs if you having a degree of MSc?
What are your Strengths & What are your Weaknesses ?
What is voice process
How you would be an asset to this organization?
problems and consequences of bpo ?
explain about the validations and in your project where did u used the validations?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
HOW you spend the last day? how you spend the last Birthday.
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
GD about the reality show on TV
what is the call center
