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what is B.P.O ?
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- BPO, Convergys, HCL, IBM, Mphasis, TATA, Tata Business Support Services TBSS, Wipro, I also Faced
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Answer Posted / jonny
BPO Means Business Process Outsourcing...
I would say its a process of outsourcing the business.
and it is quite common that most of the folks knew, its a
call center or a customer services agency where service
agents interact with customers and customers interact with
service agents (it could also be expressed as INBOUND AND
OUTBOUND interaction process, where people get calls and
make calls on any business needs "it could be computer
troubleshooting, problem solving, business product selling
and more the business needs" all that matters here is
solving the customer query or selling the business product
with the better customer satisfaction.
it can also be elaborated in detail about it, but for a
first impact this is more then enough.
Thanks,
Jonny
| Is This Answer Correct ? | 9 Yes | 1 No |
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