Being a MCA graduate why you are looking for a call center job?

Answer Posted / srini

Well helping others has become a passion for me and as i
have done my mca i am looking out for a tech support
process where in i can help customers fixing there problems
and make them happy so if i bring my passion to my
profession i will be very satisfied with my job. And down
the lane in 3-4 years if my performance is good definately
mca will help me in getting a better postion in this
organisation.

Is This Answer Correct ?    12 Yes 3 No



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