Being a MCA graduate why you are looking for a call center job?
- 25 Answers
- 73674 Views
- BPO, Brigade, CFC, Convergys, Genpact, IBM, iEnergizer, Infosys, Quatrro, Rao IIT, Sutherland, Tech Mahindra, Wipro, I also Faced
- E-Mail Answers
Answer Posted / alok ranjan
Stands for MCA is Master of computer Application.We know
that BPO work is as for application for proccess in
different feild as technical,softwre ,database.these type
of word belong to Computer .so I think BPO is also for MCA.
Tech Support is breaking for MCA .Best of chance in BPO.
alok_ranjan660@yahoo.com
9891653979
BIHAR
| Is This Answer Correct ? | 4 Yes | 9 No |
Post New Answer View All Answers
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
What are your planning in next role?
What is the metric RSA?
ur fav songs & y so?
How can you create new opportunities for customers proactive engagement?
what is the anual report of hcl bpo
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
8. Provide their services at the time they promise to do so
What is voice process
What you would like to wear traditional or western ?
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
How do you measure good customer service?
How would I sell something to some one over the phone? What is selling skill?
