Answer / ashok kumar singh

Customer Support Services: Answering customer queries
through voice, e-mail and chat.

Technical Support Services: Finding and providing solutions
for customer problems related to hardware, software,
peripherals, and Internet.

Sales and Telemarketing Services: Interacting with customers
for selling or promoting products or services.

Administrative Support: It includes indexing, form
processing, data entry, document conversion, scanning, etc.

Customer Relationship Management (CRM): It includes services
such as taking orders, customer service, product support,
technical help desk, and market research.

Finance and Accounting: It includes internal auditing,
travel expenses, time and expense management, credit and
debt analysis, collections, invoicing, accounts payable,
accounts receivable and billing-dispute resolution.

Human Resources and Training: It includes recruitment,
training, attrition/retention, database management,
contract-worker management, etc.

What is your experience in Client Management ? Types of Client Interaction ?

0 Answers   IntelNet,

---

how u spent your last day or weekend

1 Answers   247Customer, Avis Software,

---

what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.

4 Answers   Aircel, Airtel, HP, TeleTech,

---

Do you know the online tools for excellent customer service?

0 Answers  

---

talk abou frindship..

2 Answers  

---

What is voice Or non voice Working

5 Answers   DELL, IBM,

---

difference between voice and non voice

1 Answers   247Customer,

---

what r ur hobbies?

23 Answers   Cli3l, FirstSource, Skype,

---

Tell me something about ur self.

10 Answers   SerWizSol,

---

why do u want to leave the last organization ?

0 Answers   DELL, Pace,

---

How u celebrated ur last birthday?

5 Answers   HCL,

---

what do u know about call centre

7 Answers  

---