Answer / ashok kumar singh

Customer Support Services: Answering customer queries
through voice, e-mail and chat.

Technical Support Services: Finding and providing solutions
for customer problems related to hardware, software,
peripherals, and Internet.

Sales and Telemarketing Services: Interacting with customers
for selling or promoting products or services.

Administrative Support: It includes indexing, form
processing, data entry, document conversion, scanning, etc.

Customer Relationship Management (CRM): It includes services
such as taking orders, customer service, product support,
technical help desk, and market research.

Finance and Accounting: It includes internal auditing,
travel expenses, time and expense management, credit and
debt analysis, collections, invoicing, accounts payable,
accounts receivable and billing-dispute resolution.

Human Resources and Training: It includes recruitment,
training, attrition/retention, database management,
contract-worker management, etc.

NARRATE A STORMY NIGHT?

0 Answers   Infosys, Jindal, Quatrro,

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Tell something about u r favourite holiday destination?

0 Answers   Htmt,

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Tell me something about your favorite movie? Tell me something about your favorite colour? Tell me what u did yesterday? This are question which frequently asked by interviewrs,so if you know please post with correct answers and i rquest you to guys dont make fun of it, it may help anyone who ready this question to get there jobs.

25 Answers   Cognizant, Convergys, Exel, Genpact, Hero MotoCorp, HGS, HP, IBM, Kochar Group, Minacs, Polaris, SLK, Sutherland, TelePerformance, Wipro,

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if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

2 Answers   ACS,

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Speak for 2 minutes about your favourite destination or a dream city

2 Answers   Serco, TCS, WNS,

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How do you ensure that your departments goals are in line with the overall company goals?

0 Answers  

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what is your biggest achievement and how did you acieve it?

8 Answers   CSC, DELL,

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Why do you want to join a BPO at this age itself?

1 Answers   Spanco,

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Speak on DARK , SUCCESS , SKY

10 Answers   BPO,

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which of d following is not a device

1 Answers   Brigade,

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What is your memorable day in your life?

18 Answers   Bank Of America, Genpact, Intelenet,

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1.Why do you want to work here? Why did you leave your last job? Can you explain this gap in your employment history? What have you been doing for the "X" months since you were last employed? Why have you had so many jobs in such a short period of time? What have you learned from your mistakes? Give me an example of a problem you faced on the job, and tell me how you solved it. What do you consider to be your greatest strengths and weaknesses? What are your long-range career objectives, and what steps have. What was your role in your department's most recent success?

1 Answers   BPO, e4e, Wipro,

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