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What do u do if the bug that u found is not accepted by the
developer and hez saying its not reproducable.Note:The
developer is in the onsite location
- 6 Answers
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Answer / sreenu
once again we will check that condition with all reasons.
then we will attach screen shots with strong reasons.
then we will explain to the project manager and also
explain to the client when they contact us
| Is This Answer Correct ? | 5 Yes | 0 No |
Imp things to be considered.
1.Tester Needs to report his bug by giving the exact steps
that he followed.( eg. for a website which browser was used
is also imp with the speed of internet)
2. The description shud be in present tense.
3. images of bug shud be present as a proof with proper
marking with arrows and hilglihters.
4.Ask the developer what steps he followed to reproduce the
bug.
Reason for not reproducing a bug might be varios
1. the bug got fixed due to fix of another bug.
2. dev is not following the same steps to reproduce it.
I will have a official coversation with the developer
onsite where i will involve my colleague or TL in this
call, and i will explain the entir scenario.
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / suneel reddy
Sometimes bug is not reproducible it is becoz of different
environment
suppose dev team using other environment and u r using
different environment
at this situation there is chance of bug not reproducing.
at this situtation plz check the environment in the base
lione documents that is functional documents
if the environment which we r using is correct
we will raise it as defect
We will take screen shots and sends them with test
procedure also
| Is This Answer Correct ? | 2 Yes | 1 No |
Answer / sujatha
Hai
According to me if the tester find the bug,
1.tester acknowledge its a bug,tester take the screen shots
of that perticular bug.
2.Try to re-produce the bug infront of test lead
and report that bug to res dev
3.note that ,why the dev saying its not a bug.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / poonam
I will create a scenario. Telling the aspect how it can
affect the system performance and its impact .like stamp
problem even a small image of the size of stamp if not
showing up properly can impact system's representable area
and client's data reliability image.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / ashok
As a tester when we found a bug, but the developer is not
ready to accept it, especially the dev from On-Site, we
will check the below things,
1.Environment
2.Build No and (Ex- Dev from US the build no is 9.2 here in
india(Tester) the build no is 9.1)
3.Check the fixed bug is deployed or not.
Again we found same bug, take a screen shot and sent it to
dev with Reqirement and CC to TL and PM.
| Is This Answer Correct ? | 2 Yes | 1 No |
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