Interested to Buy Any Domain ? << Click Here >> for more details...
what are the responsibilities of a team leader in call
center
- 2 Answers
- 24227 Views
- DishTV, PTC, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / sandeep tripathi
TEAMLEDAER SHOULD HAVE THE QAULITY OF LEADING FROM FRONT
MUST BE CAPABLE OF WORKING IN ROTATIONAL SHIFTS
SHOULD BE AWARE OF OF ON-GOING AND CURENT ISSUES
MANAGING ALL THE TEAM MEMBERS
ONE TO ONE REVIEW MEETING
TARGETS AND PERFORMANCE MANAGEMENT
PREPARING ALL THE MANDATORY REPORTS NEEDED...
PRAPARING DAILY ROSTER AND MANAGING TEAM PERFORMANCE
SHOULD KNOW ABT WEAK AND STRONG POINTS OF HIS TEAM MEMBERS
MUST BE HAVING GOOD COMMUNICATION SKILLS WITH EXCELLENT
PRODUCT KNOWLEDGE .
TENDENCY TO WORK WITH TEAM SPIRIT
| Is This Answer Correct ? | 78 Yes | 4 No |
Answer / akshay narsale
crete enviorment oriented , team efforts , make yuor behaviur
manage , tarained help to devlopment team members , help to resolved defunctional behaviour , lead problem solving ,
lead creativity, risk taking , continus improvements in work flow , established meeting times cordinate to review ,
discuss product implemented , need resources issue,
| Is This Answer Correct ? | 10 Yes | 3 No |
What will u do if you were not selected?
12 Answers Convergys, IntelNet, Sutherland,
what is B.P.O ?
22 Answers BPO, Convergys, HCL, IBM, Mphasis, TATA, Tata Business Support Services TBSS, Wipro,
Speak on mumbai city.......
8 Answers FirstSource, GeBBS Healthcare, HCL, HDFC, IntelNet, Just Dial, WNS,
What are Topologies?
10 Answers Infosys, Sutherland,
tell me something abt urself?
23 Answers 247Customer, FirstSource, HCL, HSBC, IBM,
Hi.. Guys Im Anu, presently im working in a organisation & im look for job at MNC's like DELL, Delloitte, Bank of America etc., I have completed B.com & Im pursuing My MBA II Year.. Pls help me...
Would You like to watch a cricket match in stadium or on television ?
why do you want to join a callcenter
How would you describe your personality?
0 Answers iEnergizer, Mphasis,
Have you ever been asked to leave a position?
Describe how you ensure that your sales targets are exceeded each month?
describe rainbow
-
Call Centre AllOther (2477)
