Interested to Buy Any Domain ? << Click Here >> for more details...
what are the responsibilities of a team leader in call
center
- 2 Answers
- 24167 Views
- DishTV, PTC, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / sandeep tripathi
TEAMLEDAER SHOULD HAVE THE QAULITY OF LEADING FROM FRONT
MUST BE CAPABLE OF WORKING IN ROTATIONAL SHIFTS
SHOULD BE AWARE OF OF ON-GOING AND CURENT ISSUES
MANAGING ALL THE TEAM MEMBERS
ONE TO ONE REVIEW MEETING
TARGETS AND PERFORMANCE MANAGEMENT
PREPARING ALL THE MANDATORY REPORTS NEEDED...
PRAPARING DAILY ROSTER AND MANAGING TEAM PERFORMANCE
SHOULD KNOW ABT WEAK AND STRONG POINTS OF HIS TEAM MEMBERS
MUST BE HAVING GOOD COMMUNICATION SKILLS WITH EXCELLENT
PRODUCT KNOWLEDGE .
TENDENCY TO WORK WITH TEAM SPIRIT
| Is This Answer Correct ? | 78 Yes | 4 No |
Answer / akshay narsale
crete enviorment oriented , team efforts , make yuor behaviur
manage , tarained help to devlopment team members , help to resolved defunctional behaviour , lead problem solving ,
lead creativity, risk taking , continus improvements in work flow , established meeting times cordinate to review ,
discuss product implemented , need resources issue,
| Is This Answer Correct ? | 10 Yes | 3 No |
Mention what are the critical attributes of a call center executive?
how u spend your last weekend???
From where the origin of Call Centre existed?
How many rounds of interview are taken in international call center?What are they?
3 Answers 247Customer, FirstSource, IBM,
WHAT IS MIS AND WHAT IS MTD AND HOE TO CAL CALCULATE THAT.......
difference between callcenter and bpo
Why do you like your college?
what is call center
I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
how to start saying abt my memorable moment
11 Answers Apollo, DELL, HCL, Sitel,
Looking for BPO jobs in Kolkata? Call 9830440082 9800799555 It is easy & simplest.
-
Call Centre AllOther (2477)
