why did you not continue your study after graduation?

1 Answers   ADP, HCL,

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What is meant by TROUBLESHOOTING?

42 Answers   ADC, HP, Logus Computing, Polaris,

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Do you think you don’t have the career growth in your company?

2 Answers   TCS,

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what is your ambition ?

4 Answers  

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What qualities do you have as a professional.

6 Answers   BA Continnum Solutions,

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why exl

0 Answers   EXL,

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how does it help discipline to success ?

2 Answers   DELL, Genpact,

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most funniest moment of life, most embarrasing moment of life, how to sell a wrist watch?

8 Answers   Broadridge, Genpact, Satyam,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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how to give your interoduction ,what are the necessayr thing which about we talk .

0 Answers   Etisalat,

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What according to you,is the most important requisite of a call centre executive?

0 Answers  

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Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

0 Answers  

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