which colour you like

11 Answers   ADP, Orbit Corporation,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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all general question related bpo and self

0 Answers   IBM, Wipro,

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which is ur favourite movie.

4 Answers   Genpact,

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What will be the salary for IBM/DELL tech support? ( voice - fresher )

16 Answers   Amazon, IBM, TelePerformance,

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I am an accountancy graduate. my parents want me to apply for call center jobs because i have not receive yet my Transcript Of Record and my college diploma. What is the best response i would say to the interviewers if they will ask me why i apply for call center jobs when my course is accountancy?

1 Answers  

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what we have to do in call centre if i am working ?

2 Answers   Vodafone,

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What are your strong points?

5 Answers   Dhampur Sugar Mills,

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Why you are leaving your previous company?

3 Answers   HCL, IBM,

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Tell me about a time when you had to deal with a difficult person at work

1 Answers   WNS,

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How many devices can work on a single IDE channel? a.1 b.2 c.3 d.4 ISDN uses --- technology a. only digital b. digital and analog c. only analog d. neither digital nor analog If a computer’s BIOS allow, you can boot from a CD-ROM a. true b. false CD-ROMs typically hold --- of data a.500MB b.650MB c.1000MB d.350MB Firmware refers to what component? a. hard drives b. floppy drives c. BIOS d. RAM Your CD-ROM audio cable connects to the: a. speaker b. sound card c. hard drive d. BIOS Conventional memory is the first ---k? a. 1024 b. 1048 c. 640 d. 512 What is the easiest way to make a bootable floppy disk? a. buy one b. using the sys c:a:/bootup command c. start/settings/control panel/system/make start up disk scan disk checks and fixes --- a. tape drives b. hard drives c. CD ROM drives d. DVD ROM drives A user complains that when opening email attachments, the attachments disappear or cause an application error. What could cause this problem? a. a possible virus b. an incorrect setting in config.sys c. autoexec.bat loading improperly d. an incorrectly installed e-mail program What is the purpose of a driver? a. tells the OS how to interact with the device b. improves the performance of installed devices by optimizing access patterns c. provides more useful memory by moving device control data to extended memory d. modifies application programs to work correctly with devices attached to a system your modern will not detect a dial tone. What is the most two likely cause? a. phone line may be defective b. modem is set for tone dial c. the ISP is down d. the modem is set to disable call waiting PLZ GIVE THE ANSWERS FOR THIS QUESTIONS :)

4 Answers   ORG, Sutherland,

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if you stuck in problem what will you do?

0 Answers  

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