Answer / roopesh

it is noting but solving the costumers problems by telophone
is called as call centre

Answer / azhar

basically call centre is the mediam of communication
between consumer and the manufacturer where consumer's
querries are being solved by the call centre executive

Answer / binu abraham

is a place were we recieve call from cst 24 hrs for there respective querries.and is a place were cst can call for any purposeof the respective company.

have you attended any other interviews?

2 Answers   Aircel,

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what i ask about myself in interview ?

7 Answers   ABC, Aegis,

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what is the job description of us it recruiter?

0 Answers  

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tech test for isp, for techmahindra international process

0 Answers   Tech Mahindra,

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describe achievement that you were able to accomplish despite the presence of obstacles ?

1 Answers   Mobily,

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Tell me about a time when you had too many things to do and you were required to prioritize your tasks

1 Answers   EXL, WNS,

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Define BPO in one line only?

7 Answers   IBM,

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How do you convince to a strange person.(if u need to take his 10 mint how will u spend that time)

6 Answers   Genpact, Infosys,

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In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.

2 Answers   DELL, HP,

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what is advantages and disadvantages of call centre

3 Answers   AOL, HyperQuality, Sietel, Sitel,

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Explain the last movie you saw??

6 Answers   Serco,

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actually what is the working of a call center? what is the method of process and how do they get source?

0 Answers  

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