what do u know abt the call centre?
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Answer / atiqur rahman
Call Center is a physical place where customer get
oportunity by the automated computational system.
| Is This Answer Correct ? | 6 Yes | 2 No |
Answer / aryan shaikh
call centre is a booming industry. it consists of 2process
front & back
in front there are 2 process inbound & outbound
inbound executives get the call of the customers and they
try to resolve the customers query
outbound makes call to the customers abt various offers and
schemes
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / shahrukh khan
its a 3rd party where we serve the customers regarding
their quiries and the current issues on the products which
we sell....we wil be having a complete knowledge over the
product which we sell or giving the service....
| Is This Answer Correct ? | 2 Yes | 2 No |
How much salary can a technical support executive ( voice ) get as a fresher and with 1 year experience?
Would You like to live in a joint family or nuclear family ?
why did you want tojoin the call center?
25 Answers Allsec Technologies, BPO, CTS, EXL, Genpact, HCL, Wipro,
What would you do if the customer says that it took you long to resolve an issue?
What are the skills needed for a BPO back-office job?
what are recent aquisitions?in banking firms
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
In call centers in general what topics they ask?
6 Answers DGM, FirstSource, Htmt, Infosys, Orion, Semantic Space, TCS,
How would you convince your customer?
16 Answers Aegis, Amazon, BPO, Genpact, HCL, Real Promotions, Sutherland, Syscon, TCS, Tech Mahindra,
Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.
What is inbound and outbound call centers?
please describe your interest in banking and the skills and aptitudes that you feel qualify you for a position with the bank.
1 Answers Banking, Central Bank of India, First Midwest Bank, HDFC, TCF Bank,
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