what do u know abt the call centre?
Answers were Sorted based on User's Feedback
Answer / atiqur rahman
Call Center is a physical place where customer get
oportunity by the automated computational system.
| Is This Answer Correct ? | 6 Yes | 2 No |
Answer / aryan shaikh
call centre is a booming industry. it consists of 2process
front & back
in front there are 2 process inbound & outbound
inbound executives get the call of the customers and they
try to resolve the customers query
outbound makes call to the customers abt various offers and
schemes
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / shahrukh khan
its a 3rd party where we serve the customers regarding
their quiries and the current issues on the products which
we sell....we wil be having a complete knowledge over the
product which we sell or giving the service....
| Is This Answer Correct ? | 2 Yes | 2 No |
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I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help
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