what do u know about call centre
Answers were Sorted based on User's Feedback
Answer / vijay rajawat
call center is a customer service centre. there are two
types of callcentre ie domestic as well as international,In
that there are two process called inbound and outbound. in
inbound process we receive a call. and in outbound we make a
call.
Is This Answer Correct ? | 33 Yes | 0 No |
Answer / priya
Call cneter is a place where we resolve the customer
queries/concerns, we make clear to the client about our
product we want to sale.
call center work is divided in to two parts
inbound calls (where customer make call)
outbound calls (where customer service executive call the
customer)
Is This Answer Correct ? | 6 Yes | 0 No |
Answer / gaurav
Call Centers: - Call Center is that place where you make or
receive calls for the propose of Sale and Services and
Support.
There are two types of Call Center: -
1. INBOUND
2. OUTBOUND
3. WEB BASED
Is This Answer Correct ? | 6 Yes | 0 No |
Answer / shashi
call center is business process out sourcing .
it is a place where calls are answered and made.
call center is also act as supportive unit to various
industries. there 1000 or more people sitting together
covering with walls...
Is This Answer Correct ? | 0 Yes | 0 No |
Answer / neeraj
Because it is the best sector which provide best opportunity
in the growth, enhance their skills, make a good
communication skills,
Is This Answer Correct ? | 1 Yes | 1 No |
Answer / anandakrishnan
Call center in a place where we make or receive large volume
of calls
Is This Answer Correct ? | 0 Yes | 2 No |
Answer / roy
call centres helps us to prove our skils.
it gives us loads of money
Is This Answer Correct ? | 2 Yes | 12 No |
hi i am pavan. i have completed my graduation(b.com computers) from g.pula reddy degree college. i am a fresher and i am from a middle class family from hyderabad. i need to work in bpo's and IT sectors and i am not able to choose any company. i attended an interview @ wipro bpo. i saw many people answreing to the questions in different styles and behaviour. i didnt knew whether they are doing correce or not. can u please tell me how to sit in front of the interviewr and bahave with him and i would like to know steps for applying in new companies and to face challenges in life
tell about yourself?
how do u demonstrate in strong situations?
Describe a situation in which you inspired trust and respect in your team.
WHY JOIN IN CALL CENTRE
How good are you with computer skills? : bpo
how u spend your day yesterday since morning to night.
Are you willing to work for long hours, if the project demands that from you?
What are Topologies?
10 Answers Infosys, Sutherland,
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
what is fashion.
can any 1 say how much % is eligible for wipro bpo?