What would u do if u come across a bug...report it.....but the programmer is i

What would u do if u come across a bug...report it.....but
the programmer is in a diff location ( say u in India n he
is USA)..and he keeps accepting its a bug?

Question Posted / sriharsha

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What would u do if u come across a bug...report it.....but the programmer is in a diff location ( ..

Answer / sriharsha

1.send screen shots
2.check databsase connectvity
3.check which database is he suing.
4.Use net meeting to solve issues
5.Wich OS?
6.which service packs?
7.report to TL/DL.

in case if there r any other plz do inform us.
10nx.

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What would u do if u come across a bug...report it.....but the programmer is in a diff location ( ..

Answer / mahesh

Use Centralized bug repository to file the bug with screen
shots, log files, other attachments.

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What would u do if u come across a bug...report it.....but the programmer is in a diff location ( ..

Answer / prashanth jv

1) Describe the issue fully , if possible please attach the error screen shot.
2) Give him the Team Viewer details of your system.
3) Tell him to access your system.
4) After accessing , you need show him the flow , like when exactly u getting that error. Execute the test case one more time in front of him.
5) Tell him to open the log file.
6) After generating the error , immediately error will display in his system like where exactly it is affecting, if he opens the log file.

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