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You are the project manager for a web development project. You hold regular project status meetings and publish status reports on a timely basis. You know that communication is one of your most important functions. As such, all of the following are true except:
A. Senders are responsible for sending clear, concise, complete messages.
B. Receivers are responsible for understanding the message.
C. Communication can be vertical or horizontal or both.
D. Effective communication techniques include making eye contact, nodding, and asking clarifying questions.
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You are a project manager for Picture Shades, Inc. They manufacture window shades for hotel chains that have replicas of Renaissance-era paintings on the inside of the shades. Picture Shades is taking their product to the home market, and you're managing the new project. They will offer their products at retail stores as well as on their website. You're developing the project schedule for this undertaking and have determined the critical path. Which of the following is true? A. You calculated the most likely start date and most likely finish dates, float time, and weighted average estimates. B. You calculated the activity dependency, and the optimistic and pessimistic activity duration estimates. C. You calculated the early and late start dates, early and late finish dates, and float times for all activities. D. You calculated the optimistic, pessimistic, and most likely duration times and the float times for all activities.
What are the Quality Planning process outputs? A. Quality management plan, bench marking, checklists, evaluation criteria B. Quality management plan, bench marking, operational definitions C. Quality management plan, checklists, inputs to other processes D. Quality management plan, operational definitions, checklists, inputs to other processes
What are the different kinds of project management tools you worked with?
During your project meeting, a problem was discussed and a resolution to the problem was reached. During the meeting, the participants started wondering why they thought the problem was such a big issue. Sometime after the meeting, you received and e-mail from one of the meeting members saying they've changed their mind about the solution reached in the meeting and need to resurface the problem. The solution reached during the initial project meeting is an example of which of the following conflict resolution techniques? A. Confrontation B. Forcing C. Smoothing D. Storming
The primary function of the Closing process is to: A. Formalize lessons learned and distribute this information to project participants B. Perform audits to verify the project results against the project requirements C. Formalize project completion and disseminate this information to project participants D. Perform post-implementation audits to document project successes and failures
You are working on a project to develop a new website for your company. You are monitoring results of the project to determine if they comply with standards set out during the Planning processes. You are also taking steps to eliminate unsatisfactory results. This might mean rework in some cases. Which process are you in? A. Risk Monitoring and Control B. Quality Control C. Integrated Change Control E. Scope Change Control
Which of the following processes assess the likelihood of risk occurrences and their consequences using numeric probability assignments? A. Qualitative Risk Analysis B. Risk Identification C. Quantitative Risk Analysis D. Risk Response Planning
You are the project manager for Heart of Texas casual clothing company. Your project involves installing a new human resources system. You've identified the risks associated with this project and are ready for the next step. What is the next step? A. You will evaluate the risks and assign probabilities and impacts using Qualitative and/or Quantitative Risk Analysis. B. You will use the Delphi technique to confirm the risks you've detailed and identify others you may have missed. C. You must evaluate the risks and assign probabilities and impacts using both Qualitative Risk Analysis, which comes first, then Quantitative Risk Analysis. D. You will define the steps to take to respond to the risks and detail them in the risk response plan.
The purpose of the Initiation process is to: A. Formally recognize the existence of a project or project phase B. Formally recognize the need that brought about the project be it marketing demand, customer requests, business need, technological advances, or legal requirements C. Formally recognize the stakeholders of the project and identify them in the project charter D. Formally recognize the project sponsor and document his or her project goals
You've reached a stale of independence where you're able to express yourself and perform at your peak level of performance. Being the best you can be is the motivator that drives you. Which of the following is true? A. This is an example of the Expectancy theory. B. You've reached self-actualization in Maslow's Hierarchy. C. This is an example of the Hygiene theory. D. You've reached the highest level of the Achievement theory.
You are a project manager working on a new software product. Your company plans to market to businesses. The project sponsor told you that the project must be completed by September 1. The company plans to demo the new software product at a trade show in late September and therefore needs the project completed in time for the trade show. However, the sponsor has also told you that the budget is fixed at $85,000 and cannot be increased by even $10 due to overall budget cuts this year. You must complete the project within the given time frame and budget. Which of the following is the primary constraint for this project? A. Budget B. Quality C. Time D. Schedule
You are a project manager and are in the Closing process of the project. Your customer has been presented with a formal acceptance and sign-off document. They refuse to sign, claiming the product does not meet their expectations. You know that this situation could have been prevented by doing all of the following except : A. Documenting the requirements B. Documenting the customer's refusal to sign C. Performing quality inspections during the process D. Requesting sign-off at important milestones
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