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The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true?
A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service.
B. The conflict should be resolved in favor of the customer.
C. The conflict should be resolved in favor of the project sponsor.
D. The conflict should be resolved in favor of the VP of customer service.
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Describe the 4 p’s in software project management.
Which of the following is true regarding the staffing management plan needed for project activities? It is an output of the Resource Planning process. A. It details the resource requirements and the quantity of resources needed for project activities. It is an output of the Resource Planning process. B. It details how and when staff resources will be brought on and take off the project. It is an output of the Organizational Planning process. C. It details how and when staff resources wilt be brought on and take off the project. It is an output of the Resource Planning process. D. It details the resource requirements and the quantity of resources needed for project activities. It is an output of the Organizational Planning process.
The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.
You are a project manager for Candy Works candy factory. Your project involves reporting information from the newly installed candy-counting machine to the financial system. This will give executives the ability to see production run counts at any rime during the day. The project sponsor has promised you a bonus if you get this project completed two weeks sooner than the scheduled project end date. The bonus will come in handy on your trip to the Bahamas planned for later this spring. You've got a few remaining project activities to wrap up before you can close out the project. Which of the following is the most appropriate response? A. You tell the sponsor the project is complete and treat the remaining activities as though they're problems that came up after project closure so that you can still get the bonus. B. You tell the sponsor the remaining activities are outside the scope of the project so the project really is completed and collect your bonus. C. You tell the sponsor the stakeholders added these requirements after the project was well under way and you never agreed to include them in the project so the project really is complete, and you collect your bonus. D. You tell the sponsor you aren't going to make the two-week early completion date as there are remaining activities to finish up.
You are the project manager for Zippy Tees. Your company has decided to outsource the manufacturing of miniature bears to be attached to your trendy T-shirts. Which of the following is true? A. A good product description is all that's required. The project manager will supply this to the vendor. B. The contract can serve as the project charter. The product description will be included in the contract. C. The project manager should write the project charter because the project manager will be managing the vendor portion of this project as well. D. The vendor should write the project charter as they are responsible for manufacturing the bears.
All of the following are inputs to the Administrative Closure process except: A. Performance measurement documentation B. Product documentation C. Other project records D. Contract documents
What is one of the advantages of a functional structure? A. All employees report to one manager and have a clear chain of command. B. All employees report to two or more managers, but project team members show loyalty to functional managers. C. The organization is focused on projects and project work. D. Teams are collocated.
You are the project manager for BB Tops, a nationwide toy store chain. You are working on estimates for your latest project and have gathered several variables for your model. You've determined the following: A. Parametric modeling is a top-down technique that uses variables to produce time estimates. B. Parametric modeling is a mathematical formula that uses variables to produce cost estimates. C. Contingency estimating is a top-down technique that uses variables to produce cost estimates. D. Contingency estimating is a mathematical model that uses variables to produce time estimates.
Which of the following is true regarding constraints and assumptions? A. Constraints restrict the actions of the project team, and assumptions are considered true for planning purposes. B. Constraints are considered true for planning purposes, and assumptions limit the options of the project team. C. Constraints consider vendor availability and resource availability to be true for planning purposes. Assumptions limit the project teamwork within predefined budgets or time lines. D. Constraints and assumptions are inputs to the Initiation process. They should be documented, as they will be used throughout the project Planning process.
You are a project manager for Swirling Seas Cruises food division. You're considering two different projects regarding food services on the cruise lines. The initial cost of Project Fish'n for Chips will be $800,000 with expected cash inflows of $300,000 per quarter. Project Picnic's payback period is six months. Which project should you recommend? A. Project Fish'n for Chips because its payback period is two months shorter than Project Picnic’s B. Project Fish'n for Chips because the costs on Project Picnic are unknown C. Project Picnic because Project Fish'n for Chips' payback period is four months longer than Project Picnic’s D. Project Picnic because Project Fish'n for Chips' payback period is two months longer than Project Picnic's
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