The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true?
A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service.
B. The conflict should be resolved in favor of the customer.
C. The conflict should be resolved in favor of the project sponsor.
D. The conflict should be resolved in favor of the VP of customer service.
- 0 Answers
- 685 Views
- I also Faced
- E-Mail Answers
No Answer is Posted For this Question
Be the First to Post Answer
You are the project manager for a nonprofit organization. Your project has come about due to a social need. Your sponsor wants to get right to the Planning process. However, you know that a scope statement should be published prior to proceeding to the Planning processes. All of the following are true regarding scope statements except: A. It documents roles and responsibilities. B. It can be modified to reflect changes to the scope of the project. C. It describes the project deliverables, requirements, and objectives D. It serves as a baseline for future project decisions.
Why do you want to switch over from IT to management?
You are the project manager for a construction company that is building a new city and county office building in your city. Your CCB recently approved a scope change. You know that scope change might come about as a result of all of the following except: A. Schedule revisions B. Product scope change C. Changes to the agreed-upon WBS D. Changes to the project requirements
What is the difference between project, program, and portfolio?
What is "Readjustig goal and Milestone" in project managment and project planing
You are a project manager for Picture Shades, Inc. They manufacture window shades for hotel chains that have replicas of Renaissance-era paintings on the inside of the shades. Picture Shades is taking their product to the home market, and you're managing the new project. They will offer their products at retail stores as well as on their website. You're developing the project schedule for this undertaking and have determined the critical path. Which of the following is true? A. You calculated the most likely start date and most likely finish dates, float time, and weighted average estimates. B. You calculated the activity dependency, and the optimistic and pessimistic activity duration estimates. C. You calculated the early and late start dates, early and late finish dates, and float times for all activities. D. You calculated the optimistic, pessimistic, and most likely duration times and the float times for all activities.
You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. One of the key stakeholders is a huge movie huff, and she has the power to promote you into a better position at the conclusion of this project. She's discovered that one of her favorite superstars lives in the State of Bliss and therefore must file income tax star. What is the most appropriate response? A. Report her to the management team B. Refuse to comply with the request, citing conflict of interest and violation of confidential company data C. Look up the information she's requested. Since the data is considered part of the project, there is no conflict of interest D. You believe that tax records are public information, so you comply with the request
You are the project manager for Design Your Web Site, Inc. Your company is designing the website for a national grocery score chain. You have your activity list in hand and are ready to diagram the activity dependencies using the PD technique. You know that: A. PDM uses AON diagramming methods. B. PDM uses AOA diagramming methods. C. PDM uses ADM diagramming methods. D. PDM uses PDM diagramming methods.
You are a project manager for a network cabling project for your organization. Your project team is made up of six full-time employees and three contractors. This is the first time they have all worked together. This project requires accurate information exchange at all times during the life of the project. How many lines of communication exist among the project team members? A.36 B.41 C.18 D.34
How do you set goals for your team?
You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. You've been given a budget of $12 million to complete this project. Resources are easily attained. Which of the triple constraints is the primary constraint for this project? A. Time, because the date cannot be moved B. Money, because the budget is set at $12 million C. Resources, because they're not fixed D. Quality, because the buildings have to be functional and safe
You are implementing a sap project. implementation compled and development started and at that time you found that there is major problem with the system .It would take again time and customer is not happy with that ,in that case how do you convince customer?
Design Patterns 
