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You have been assigned to a project in which the objectives are to direct customer calls to an Interactive Voice Response system before being connected to a live agent. You are in charge of the media communications for this project. You report lo the project manager in charge of this project and the VP of marketing, who share responsibility for this project. Which organizational structure do you work in? A. Functional organization B. Weak matrix organization C. Projectized organization D. Balanced matrix organization
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All of the following are true regarding the project plan except: A. Some of its inputs are outputs from other Planning processes. B. It's used to guide the project executing and controlling processes and is the baseline used to measure project performance. C. It consists of one document that should be formally approved and signed by stakeholders. D. It contains things like the WBS, project schedule, and resource assignments.
All of the following strategies are tools and techniques of Risk Response Planning used to reduce or control risk except? A. Mitigation B. Simulation C. Avoidance D. Acceptance
According to the Guide to the PMBOK, the project manager is identified and assigned during which process? A. As an input to the Initiation process B. As an input to the Planning process C. As an output of the Initiation process D. As an output of the Scope Planning process
How do you manage team performance?
Intellectual property includes all of the following except: A. Software B. Patents C. Hardware D. Business processes
You are the project manager for Heart of Texas casual clothing company. Your project involves installing a new human resources system. You've identified the risks associated with this project and are ready for the next step. What is the next step? A. You will evaluate the risks and assign probabilities and impacts using Qualitative and/or Quantitative Risk Analysis. B. You will use the Delphi technique to confirm the risks you've detailed and identify others you may have missed. C. You must evaluate the risks and assign probabilities and impacts using both Qualitative Risk Analysis, which comes first, then Quantitative Risk Analysis. D. You will define the steps to take to respond to the risks and detail them in the risk response plan.
Your project sponsor has requested a cost estimate for the project you're working on. This project is similar in scope to a project you worked on last year. She would like to get the cost estimates as soon as possible. Accuracy is not her primary concern right now. She needs a ball park figure by tomorrow. You decide to use: A. Analogous estimating techniques B. Bottom-up estimating techniques C. Parametric modeling techniques D. Computerized modeling techniques
Which of the following is true regarding the Resource Planning process? A. Resource Planning involves the human resource aspect of planning only, and its output is staffing requirements. B. Resource Planning involves the human resource aspect of planning only, and its output is staffing requirements. C. Resource Planning encompasses all the physical resources needed for the project, and its output is staffing requirements. D. Resource Planning encompasses all the physical resources needed for the project, and its output is resource requirements.
Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. In order to determine the characteristics and features of the new product line, you will have to perform which of the following? A. Fast tracking B. Consulting with the stakeholders C. Planning the project life cycle D. Progressive elaboration
You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. As project manager, you have taken all the appropriate actions regarding confidentiality of data. One of the key stakeholders is a huge movie huff, and she has the power to promote you into a better position at the conclusion of this project. She's reviewing some report data that just happens to include confidential information regarding one of her favorite movie superstars. What is the most appropriate response? A. Report her to the management team. B. Request that she immediately return the information, citing conflict of interest and violation of confidential company data. C. Do nothing as she has the proper level of access rights to the data and this information showed up unintentionally. D. Request that she immediately return the information until you can confirm that she has the proper level of access rights to the data.
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