What is the difference between call center and BPO?

1 Answers   Infosys,

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why have you chosen this company?

6 Answers   Convergys, Hinduja, Infosys, Merit Software, Serco, TCS, Vodafone, Wipro,

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hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them

0 Answers   BPO,

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i wuld like to join callcenter.i want to know what type of question asked in the interviw.pleas send me that question and answer

3 Answers   ADI, Airtel, Call Centre, Cleave Global, Global Vantage, Spanco,

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Hai this is Nagendra, I want to join call center, but After complete my graduation on 2001, I wasted my time doing job on different fields, I don't have appointment order and releving order, If the interview asks like: what did you do after complete your graduation? what should I say, plz give me some guidens...........

4 Answers  

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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Explain the line "All that glitters is not gold"

61 Answers   IBM, ICICI, John Deere, TATA, Wipro,

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Share your thought about downfall of US economy.

0 Answers   Genpact, Idea,

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What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

0 Answers   Cognizant,

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What is your toughest or most challenging experience in life and how did you handle it?

0 Answers   Cognizant,

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why should i reject you?

7 Answers  

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What you would like to wear traditional or western ?

0 Answers   Wipro,

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