What is your experience in Client Management ? Types of Client Interaction ?
Call Centre AllOther 1408How will you manage agents who are more tenured in the organisation and are elder to you ?
Call Centre AllOther 1703How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
Call Centre AllOther 1287What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Call Centre AllOther 1334What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
Call Centre AllOther 1597