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what is the full form of CQ? and what do you understand by a CQ percentage??
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- IBM, Just Dial, Magus Customer Dialog, I also Faced
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Answer Posted / rahil_k
Congressional Quarterly
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Why companies outsource? : bpo
tell me when about a time when your common sense paid off for you?
what i will tell if they ask what is your salary expectation for a fresher?
NARRATE A STORMY NIGHT?
describe briefly your standards for success?
What kind of a salary are you looking for?
How can you build customer loyalty?
What will you do in a situation where system shuts down and you still handling customer on the phone?
is computer knowledge is must to work for bpos????????//
How to deal with customers who deny paying for service/product?
if you stuck in problem what will you do?
For implementing a crm solution to your business what things need to take care of?
How can you improve customer service without spending any money?
SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
please mail me the questions which are asked at the time of interviews in the call center
