What are the top 10 questions when you spply as a quality analyst in a cal center?

0 Answers   IBM,

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iam presently working as a microbiology faculty in a degree college .i want to change my career.can u give me suggestion, in which field i should enter[being a life science].[my qualification is M.Sc microbiology.

2 Answers  

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What is customer care?

9 Answers   HSBC, TATA,

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speak something about railways?

0 Answers   Tech Mahindra,

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how do you feel about those who bend the rules or take a casual attitude about procedure?

1 Answers   Jobstreet,

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what u'll do if you get stuck while you are working on some imp work on PC or How you will save you document when PC get stuck

6 Answers   IBM, IndiaCom,

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Tell me something about call center, what do u know about call center, Y r u intersted in call center?

10 Answers   IBEX,

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Explain briefly Globalisation

0 Answers  

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Do you get along well with co-workers?

0 Answers   HSBC,

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I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?

0 Answers   HSBC,

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IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the Cleint

2 Answers   Yordlee,

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I have done B.Sc.(H)Zoology).I went for an interview in a call centre.Cleared seven rounds there.Only I was selected out of 50 people for HR round.In HR round the HR manager asked me "Why you want to join a call centre after doing B.Sc.?" I couldn't answer and lost the interview.

11 Answers   Convergys, Genpact, Wipro,

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