Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

0 Answers  

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How do you handle a conflict situation that occur in your work place?

2 Answers  

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6. When a customer has a problem, shows a sincere interest in solving it

0 Answers   Aegis, Infosys,

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innocent (a)deadly (b)corruption (c)sinful (d) guilty

3 Answers   Htmt,

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what is DNs zones and their works

1 Answers   Allied Group,

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Candid (a)fearless (b)frank (C)Softspoken (d)faithful

6 Answers   Htmt,

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what is your career aspect & if they asked in general what should i answer?

0 Answers   Call Centre,

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What is salary expectation?

5 Answers   FirstSource, HP,

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Which season do you prefer summer or winter ?

1 Answers   FirstSource,

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1 Answers  

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what will u do if the costumer says NO????

7 Answers   People Support,

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how does it help discipline to success ?

2 Answers   DELL, Genpact,

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