how to calculate AHT
Answer / jimmy123465
To calculate AHT( Average handling time).we need to add the
time of all the calls and then divide the numbers of call.
AHT=( Add total time)/Number of calls.
| Is This Answer Correct ? | 9 Yes | 2 No |
what is your biggest achievement and how did you acieve it?
Explain briefly Globalisation
when is mpsc exam
How do you offer the service to your clients?
hi, i have done my bsc. csc 2009 passed out.. i was looking out for a day shift job... now its a year gap.. i m in search of a job.. if interviewer ask me abt the gap.. wat shud i tell ple tel me... n help me out
1 cdma chanel se at a time kitani call ki ja sakti hai
what are your contribution in this company?
1.How to describe my school days
12 Answers ABC, Genpact, IBM, IndiGo, Johnson, Sitel, Wipro,
What is onshore outsourcing?
Describe a high pressure situation you had to handle at work. Tell me what happened, who was involved and what you did in terms of problem solving
Why do you want join night Ship ?
0 Answers Aegis, Genpact, Wipro,
What are your Strenghts & How do you Think you are fit for this position (TECH SUPPORT)and What are your Qualities do You have to fit for this position(TECH SUPPORT)?
3 Answers Global Enterprises, IBM,
Call Centre AllOther (2477)