What would be your action if client would raise a bug after release?

What would be your action if client would raise a bug after
release?

Question Posted / vishal sawant

2 Answers
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What would be your action if client would raise a bug after release?..

Answer / kish!

Please careful about the below points.
1. First identify the Defect related Test cases covered or
not.
2. If YES, check whether we have executed the perticular
test case or not.
3. Identify and analyze the root cause of the Defect from
QA Prospective.
4. Like is there any new CR is dev without testing.

Is This Answer Correct ?

17 Yes

2 No

What would be your action if client would raise a bug after release?..

Answer / mudaseer

after releasing if the client finds bug then the developer has to fix it and test engineer has to retest it and make sure the bug is fixed and do regression testing because fixing that bug would have created some other bug after that tester should test end to end scenarios then the test engineer should release the product to client

Is This Answer Correct ?

3 Yes

2 No

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