What Is Shrinkage And formula Where Company Paid By Hours?
- 2 Answers
- 4880 Views
- I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / vipul rana
shrinkage means total absent agents from roaster for the day day & the formula is total absent/total roaster =shrinkage
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / praveen
Total Agents multiply by Standard Rostered hours minuse total
login Hrs.+ Break Hrs.(Not Ready) = Shrinkage..
e.g. 10*8-74+10 = 16 Hrs.
Here 10 is head count 8 is std login hr requied per head 74
hrs login given by all count and 10 hrs break taken by all
agents = Shrinkage is 16 hrs
Client will pay u only for 64 Hrs!
Hope it will work......
| Is This Answer Correct ? | 0 Yes | 0 No |
what is your achievements ? why do you think it is significant for this job ? what are the challenges you face and how do you achieve them.
2 Answers Aukland City Council, HCL, Sutherland,
What is SHRINKAGE and ATTRITION..? If anyone knows please let me know..!
28 Answers Aegis, BPO, Fidelity, HCL, InTarvo Technologies, Intelenet Global Services, TATA, Vodafone, XYZ Corporation,
why you want this job (specially when you go for first interview and changing the industries)
why you want to leave your company .and why cannot you clear the ijp (internal job posting)
if at bus stop meet stranger if we want to talk so how? plz send me answer in my id asap .
When do you say something is "BAD" service for you?
what glass of water would you choose: half full or half empty? why?
hi r B.sc science 2 nd yr students can apply for appsc .exam pl tell me eligibility. to apply for that. and more details.
Would you like to work in a team or on your own?
Define Customer Service & Why is Customer Service important ?
what tune did elvis preasly arrive on sage to in las vagas
What is the difference between BPO and CALL CENTRE ?
-
Call Centre AllOther (2477)
