Answer / upeshkumar

there are two types of call center one is an international
call center and other is a domestic call center and there
are two subtypes in it i.e inbound and outbound. Inbound
where we receive the calls from customers and Outbound
means from where we make the calls to the customers

Why Accenture? What do you know about Accenture?

0 Answers   Accenture,

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difference between callcenter and bpo

2 Answers  

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why do have 2 months gap in employment?

1 Answers   DHL,

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what is B.P.O ?

22 Answers   BPO, Convergys, HCL, IBM, Mphasis, TATA, Tata Business Support Services TBSS, Wipro,

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how to sell pen or mobile phones?

2 Answers  

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how did you spend your last sunday?

2 Answers   DishTV, iEnergizer, Wipro,

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Why should we hire you?

38 Answers   Amex, Centax, Convergys, DELL, IBM, TeleTech, Zain Group,

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What was the best call you have taken in your previous call centre please tell me what happened between the customer and you

1 Answers   GE,

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what do you know about call centres

4 Answers   Mphasis,

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Process conducted for mortgage process for both fresher's n experienced .

0 Answers  

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Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.

0 Answers   BPO, IBM,

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HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

0 Answers  

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