Answer Posted / debabrata.kamila

Outsourcing: let a, b, c are difference company.
when a do some business with b for c then a is called BPO
company.
and call center is a example of BPO.
ex: aditya birla minacs do for idea(iditya birla group).
a : aditya birla minacs
b : idea customer
c: idea (aditya birla group)

thanks,
debabrata kamila

what is the anual report of hcl bpo

2329

---

give me some examples of where you have had a non satisfied customer and how did you handle it

2357

---

What have you done to promote great customer service?

2578

---

What is your experience in Client Management ? Types of Client Interaction ?

1989

---

How to improve the KRA and KPI and better coaching

2010

---

If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

1535

---

What do you consider as an important aspect of a successful call center?

1280

---

I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.

2806

---

Tell me your mother daily routine

1926

---

Mention what are the critical attributes of a call center executive?

1179

---

whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?

4553

---

What are the major sectors for outsourcing? : bpo

1461

---

General Topic

2467

---

what is active directory?

2351

---

please mail me the questions which are asked at the time of interviews in the call center

2697

---