Answer Posted / debabrata.kamila

Outsourcing: let a, b, c are difference company.
when a do some business with b for c then a is called BPO
company.
and call center is a example of BPO.
ex: aditya birla minacs do for idea(iditya birla group).
a : aditya birla minacs
b : idea customer
c: idea (aditya birla group)

thanks,
debabrata kamila

What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

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6. When a customer has a problem, shows a sincere interest in solving it

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What is the difference between the bpo and call center?

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What are the disadvantage and advantage of working in a call center?

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Are you a good team player?

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speak about your collage days for five minutes

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have you seen a manhole? why do you think it is shaped like a circle?

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all question of related to window 2003 server

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Define Customer Service & Why is Customer Service important ?

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What’s your area of opportunity?

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1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

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Discuss the most stressful situation you came across in your previous job.

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What part of BPO do you like and dislike?

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please mail me the questions which are asked at the time of interviews in the call center

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speak an minute where u reside

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