Answer / gokulesh sharma

in technical support we receive calls regarding some
technical things , Like there is any issue in hard disk of
a computer also we can give resolutions to the customer
offline also ,In call center we can give resolutions to the
customer only online by receiving their calls .............

Answer / s.lourdumary jenifer

Call center means its process the business through the tele phone. Its should communicated and collect the details about the business throught the tele phone. Its look like a oral management.

Tech support means its process the technical way of internet. Its should communicate and show the results in system. Its look like a writen management.

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