A vendor/contractor?s performance against service level
agreements must be evaluated by the:
A. customer.
B. contractor.
C. third-party.
D. contractor?s management.
Answer / guest
Answer: A
Only the customer should evaluate the supplier?s performance
in a service level agreement (SLA). This makes the customer
confident of the service provided by the supplier. However,
the decision of what to measure must be decided by the
customer and the supplier.
| Is This Answer Correct ? | 5 Yes | 0 No |
Antivirus software should be used as a: A. detective control. B. preventive control. C. corrective control. D. compensating control.
Neural networks are effective in detecting fraud because they can: A. discover new trends since they are inherently linear. B. solve problems where large and general sets of training data are not obtainable. C. attack problems that require consideration of a large number of input variables. D. make assumptions about the shape of any curve relating variables to the output.
During the course of an audit, the IS auditor discovers that the human resources (HR) department uses a cloud-based application to manage employee records. The HR department engaged in a contract outside of the normal vendor management process and manages the application on its own. Which of the following choices is of MOST concern? A. Maximum acceptable downtime metrics have not been defined in the contract. B. The IT department does not manage the relationship with the cloud vendor. C. The help desk call center is in a different country, with different privacy requirements. D. Company-defined security policies are not applied to the cloud application.
Which of the following is a practice that should be incorporated into the plan for testing disaster recovery procedures? A. Invite client participation. B. Involve all technical staff. C. Rotate recovery managers. D. Install locally stored backup.
An organization is considering connecting a critical PC-based system to the Internet. Which of the following would provide the BEST protection against hacking? A. An application-level gateway B. A remote access server C. A proxy server D. Port scanning
A PING command is used to measure: A. attenuation. B. throughput. C. delay distortion. D. latency.
A company has implemented a new client-server enterprise resource planning (ERP) system. Local branches transmit customer orders to a central manufacturing facility. Which of the following would BEST ensure that the orders are entered accurately and the corresponding products are produced? A. Verifying production to customer orders B. Logging all customer orders in the ERP system C. Using hash totals in the order transmitting process D. Approving (production supervisor) orders prior to production
Which of the following facilitates program maintenance? A. More cohesive and loosely coupled programs B. Less cohesive and loosely coupled programs C. More cohesive and strongly coupled programs D. Less cohesive and strongly coupled programs
The PRIMARY benefit of database normalization is the: A. minimization redundancy of information in tables required to satisfy users? needs. B. ability to satisfy more queries. C. maximization of database integrity by providing information in more than one table. D. minimization of response time through faster processing of information.
What data should be used for regression testing? A. Different data than used in the previous test B. The most current production data C. The data used in previous tests D. Data produced by a test data generator
The most likely error to occur when implementing a firewall is: A. incorrectly configuring the access lists. B. compromising the passwords due to social engineering. C. connecting a modem to the computers in the network. D. inadequately protecting the network and server from virus attacks.
An IS auditor performing a review of the EFT operations of a retailing company would verify that the customers credit limit is checked before funds are transferred by reviewing the EFT: A. system's interface. B. switch facility. C. personal identification number generating procedure. D. operation backup procedures.