Interested to Buy Any Domain ? << Click Here >> for more details...
what is the defference between call centre and bpo???
- 4 Answers
- 10178 Views
- Bank Of America, DELL, IBM, SOFT, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / madhesh
Call center and bpo are same.. There are two type of process
1.front office 2.back office.In front office they are
providing the service through phone calls (voice support
only),like Customer care, telemarketing... In back office
they are doing internal job like, payroll, HR, Banking(Voice
& non-voice both)... BPO's are doing both front office and
back office works. Call center is doing front office work
only.
| Is This Answer Correct ? | 14 Yes | 2 No |
1.BPO is for promoting the business.it provides updated information like offers to customers.
2.call center is also providing the same but in this case
customer can consult for any information like how to use product efficiently,clarification of doubts in process of using product
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / baba
kyuki call center m costumer ki suno,and bpo m apni
suno,,,,,,,,and live life...and in evening take one pack of
vodka...........
| Is This Answer Correct ? | 6 Yes | 15 No |
Answer / sam
call center call cener hota hai aur bpo b call center hi
hota hai to koi farq nahi hoga
| Is This Answer Correct ? | 1 Yes | 17 No |
Why do you want join night Ship ?
0 Answers Aegis, Genpact, Wipro,
What is the difference between KPO and BPO ?
Tell me about your dream job.
6 Answers BPO, Hexaware, Nucleus Software, TCS,
I have one question i.e., Im using 3 computer with only one ip adress, all pc have same ip adress so what i want to do is i just want to control my pc's from each other like i want to connect 2nd pc from 1st pc.. so how can i do that.. please reply me as soon as possible.. thanks
You are doing MBA then Why do you want to join call centre?
5 Answers Convergys, DELL, IBM, Orange, Wipro,
What do you mean by BPO?
13 Answers Call Centre, Infosys, Slash Support,
1How did you celebrate last festival? 2 Tell me something Abaut agra 3Tell me something abaut your school days
1 Answers Convergys, Policy Bazaar, Vodafone, Wipro,
Are you willing to relocate/travel?
What position would you prefer while working on a project?
when i gone for the interview he asked me what is call centre and i said its a booming industry and he asked at what rate is it booming
1 Answers SoftTell, Sutherland,
What is your idea of an ideal company?
what is meant by quality?
-
Call Centre AllOther (2477)
