Answer Posted / madhesh

Call center and bpo are same.. There are two type of process
1.front office 2.back office.In front office they are
providing the service through phone calls (voice support
only),like Customer care, telemarketing... In back office
they are doing internal job like, payroll, HR, Banking(Voice
& non-voice both)... BPO's are doing both front office and
back office works. Call center is doing front office work
only.

why do u want to switch

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How good are you with computer skills? : bpo

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What is inbound and outbound call centers?

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i have received my call caler till now what should i do

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4. Materials associated with the service are visually appealing

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Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate

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What is your biggest achievement? Can you give me an example of ?

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is maths required for getting job in call centres

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How do you measure good customer service?

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ur fav songs & y so?

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Tell me about ur best friend

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what type of aptitude question they ask for interview?

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what is the actual work profile of a process associate in a bpo??

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What are the question being asked by HSBC???

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how to convince customer to buy your product on phone

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