What is the difference between 3rd party BPO and Primary BPO
Answers were Sorted based on User's Feedback
3rd party BPO is just like outsourcing.
But Primary BPO is direct company based.
| Is This Answer Correct ? | 21 Yes | 7 No |
Answer / sanjay kukreti
3rd party is that in which there is a broker in between two
parties.and primary means where there is a direct contact
between company and customers
| Is This Answer Correct ? | 7 Yes | 2 No |
Answer / deni
primary or captive bpo is a company outsourcing its services to its parent company or branch. A third party bpo is not connected with the company to which it is outsourcing its services.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / shaan
3rd party bpo means an outsources who acts as a mediator.
| Is This Answer Correct ? | 0 Yes | 1 No |
Answer / bhargavi
Third pary BPo means,Suppose an employee is hired by one
company called XYZ and the XYZ is maintaing the doc as well
as the salary is issued by XYZ but the employee rendering
the service to some other company called XXX on the terms
of XYZ.
| Is This Answer Correct ? | 0 Yes | 1 No |
why bpo
22 Answers Access, Convergys, CSC, Genpact, One Touch Solutions, Tata Business Support Services TBSS, Wipro,
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